Email
info@buckstravel.co.uk
info@buckstravel.co.uk
Q: How can I get a Minibus/coach hire quote?
A. You can fill out the https://buckstravel.co.uk/quote-now/ form or send us an email on info@buckstravel.co.uk
Q: How long is my Minibus/Coach Hire quote valid?
A. Your quote is valid for 10 days.
Q: How will I receive my quote?
A. A written quotation will be sent via email.
Q: What areas do Bucks Travel Minibus & Coach Hire cover?
A. We predominantly cover the South-East and South of England, but can provide UK-wide ground transport solutions through partners.
Q: What size and type of Minibuses and coaches can Bucks Travel provide me?
A. Our fleet consists of anything from our 10,12,14, 16, 19, 22, 30, 35, 49, and 55 Seater Coaches. Please click here https://buckstravel.co.uk/fleet.
Q: What forms of payment do you take for a private hire?
A. We currently accept Bank transfer, Card Payment, and Cash.
Q: How much deposit is neede,d and when is the balance due?
A. We require a minimum £100.00 deposit upon booking, and full payment is due 7 days before the date of travel.
Q: Is VAT included?
A. Group Passengers Transport (Minibus and Coach) is exempt from VAT, so our prices do not and will not ever include VAT.
Q: Are your prices fixed?
A. Yes. The prices are fixed for pre-booked transfers. However, if there are any additional drop-offs, pickups, or diversions, additional charges will apply.
Q. Can I smoke in the Minibus/Coach?
A. No. We operate a strict no-smoking policy in all our vehicles.
Q: Where do I meet my driver when I land at the airport?
A. Once your flight has landed, our driver will call/text you to arrange the pick-up point. We will try to contact you if we have any difficulty finding you. Please take note of our phone number, which is included in your booking confirmation email, so that you can contact us should you need to.
Q: Do you need to know the flight number or the terminal building?
A. It’s best you give us the flight number or airline name; from this, we can work the rest out. Don’t worry if you don’t know the terminal number.
Q: Am I charged if my flight is delayed?
A. No, we do not charge you any extra if your flight is delayed. We constantly check your arrival time before we dispatch your driver.
Q: I’m a single female passenger. How safe are your drivers?
A. When you travel with us, you’ll travel with approved drivers only. These are the drivers who have gone through a strict vetting process. All drivers have a minimum of 2 years of experience. All journeys are logged. The details of the journey are comprehensive, including the driver’s details, pickup and drop-off details, and the journey is tracked via GPS.
Q: What are ‘one-way’ and ‘return’ bookings?
A. A one-way booking is a single journey from A to B, such as from the airport to your hotel. The price is based on the number of miles driven. A return booking is a two-way journey from A to B and back again, such as from the airport to your hotel and then back from the hotel to the airport a few days later.
Q: Are your drivers licensed?
A. Yes, it is required by UK Law that all taxi drivers are CRB checked and companies are licensed by the Local Authority or Transport for London.
Q: Do you provide a receipt
A. We will email you a receipt with a booking reference.
Q. Is your service available day and night?
A. Yes. We operate 24 hours 7 days a week, all through the year.
Q. How do I make a booking?
A. Please click herehttps://buckstravel.co.uk/quote-now/ to make an online booking or send us an email: info@buckstravel.co.uk
Tel: 0333 344 4165
24/7 Mobile Number: 07459 686670
